What we collect

When you create an account we collect either your email address or your phone number, depending on how you sign up. Phone numbers are used to send you a one-time sign-in code and are never shown on your profile or shared publicly.

We also collect the profile information you provide: your handle, display name, city, bio, and optionally a profile song, stored as a Spotify track ID.

We collect your birthdate at sign-up to verify you are 18 or older. Your birthdate is never shown on your profile or shared publicly.

When you use the app, we store which events you save or mark as going, which curators you follow, any memory photos you upload, and how you voted if you take part in an in-app vote.

If you turn on notifications, we store a token that identifies your device so we can send them, and we keep a log of each notification we sent you, and whether you opened it, so you never get the same one twice and we can tell which ones are worth sending. If you subscribe to email updates, we store that email address.

When you get a ticket, with or without an account, we collect the name, email address and optional phone number given at checkout, and we record when the ticket is scanned at the door.

If you send us feedback from Settings, we keep the message along with your handle and your email or phone number so we can reply.

If you allow location access on the map, your position is used on your device to centre the map. It is never sent to us or stored.

Our servers record your IP address briefly to limit abuse, such as repeated failed sign-in attempts.

How we use it

We use your information to operate the app — to show you events in your city, display your profile, and award badges based on your activity. We do not sell your data. Our website uses Meta's pixel to measure whether our own ads on Instagram and Facebook bring people to Artzee: it tells Meta when someone visits the site or creates a profile. Our website also uses Google Analytics to count visits and see which pages people use; it never runs on ticket, door or admin pages. The Artzee iPhone app does not use Google Analytics. It includes Meta's app SDK, which tells Meta when the app is installed and opened, with an identifier for your device, so we can measure the same ads. The app asks before tracking you: Meta only receives your advertising identifier if you tap Allow, and you can change that at any time in your iPhone's Settings, under Privacy & Security, then Tracking. We do not share your information with third parties except as described below.

The first time you follow a curator or RSVP to an event, we ask once whether curators you follow or RSVP to may have your email address. If you say yes, those curators can see and export your email to contact you outside Artzee. Nothing is shared until you say yes, and you can switch it off at any time under Settings.

Third-party services

• Supabase — our database and authentication provider. Your data is stored on their infrastructure.
• Google — if you sign in with Google, we receive your email address from Google's OAuth service.
• Spotify — if you add a profile song or a track to an event, we store only Spotify's ID for that track. Songs are played through Spotify's own embedded player, which loads from Spotify and may set its own cookies in your browser. We never access your Spotify account.
• Apple — if you sign in with Apple, we receive the email address Apple chooses to share, which may be a private relay address.
• Twilio — sends the one-time code when you sign in with a phone number. They receive your phone number.
• PostHog — product analytics. Receives an anonymous account identifier and which screens and features you use, so we can see what is working, plus the text of any error the app hits. It also estimates your city from your IP address. It does not receive your email address, phone number, or birthdate. Session recording is turned off. You can switch analytics off under Settings → Privacy, which on that device also stops Google Analytics and Meta's pixel.
• Google Analytics — on our website only, never on ticket, door or admin pages. Receives the pages you visit (with ticket and sign-in codes removed), your IP address and browser information, and a signal when you view an event, start checkout, buy a ticket or send a curator application.
• Sentry — error monitoring. Receives crash reports when something breaks, with the page address (ticket links removed) and your browser information. It does not record replays of your visit.
• Mapbox — draws the map. Receives your IP address when map tiles load, as any website you visit does.
• Upstash — stores request counts, keyed by IP address, to limit abuse. Entries expire within an hour.
• Community event curators on Artzee — only if you say yes when asked, curators you follow or RSVP to receive your email address and the fact that you follow or are going. They may contact you outside Artzee. Switch it off any time in Settings.
• Resend — sends your ticket, password reset and curator emails. Receives your email address.
• Apple, Google and Mozilla push services — deliver notifications to your device if you turn them on. They receive your device token and the notification text.
• Cloudflare Turnstile — a bot check on a few forms. Receives your IP address and browser signals.
• Telegram — how messages reach our team. Receives feedback and curator applications with your handle and the email or phone number on your account so we can reply; refund requests and payment disputes with the buyer's email; emails sent to hello@artzee.live with the sender's address and the start of the message; and, for reports, the reason and what was reported (never who reported it).
• Stripe — takes ticket payments and pays curators. Receives the buyer's email and card details (typed into Stripe's own form, never seen by us), and the identity details a curator gives Stripe to get paid.
• TypeSafe — screens text for abuse and spam and reads plain-word searches. Receives bios, display names, captions, curator applications, report details, search text, and emails sent to hello@artzee.live.
• Anthropic — reads the details off a flyer a curator uploads to fill in the event form. Receives the flyer image.
• ScrapeCreators — checks the public Instagram account named in a curator application. Receives that Instagram handle.
• Photon — suggests venues as you type an address when posting an event. Receives what is typed and the browser's IP address.
• DigitalOcean — hosts the server that reads emails sent to hello@artzee.live. Stores the sender's address.
• Meta: on our website, Meta's pixel loads from Meta and may set its own cookies in your browser. It receives the pages you visit on Artzee and a signal when you create a profile, so we can measure our own ads. In the iPhone app, Meta's SDK receives app install and app open events with a device identifier, and your advertising identifier only if you allow tracking.
• Meta (Instagram). We read the public posts of Event Curators' professional Instagram accounts through Meta's official API to list their events. When you connect your Instagram, we record your Instagram username and account id to confirm you run the page; we do not keep access to your account. Disconnecting Artzee in Instagram's settings, or deleting your Artzee account, deletes that record.
• Vercel — hosts the app. Standard server logs include IP addresses and browser information.

We do not sell your data. The Artzee iPhone app only tracks you across other companies' apps and websites if you allow it when asked.

Public vs private profiles

By default your profile is public and visible to anyone with a link. You can switch to a private profile at any time in Settings — this hides your profile page from other users. Whether your profile is public or private, the host of an event you RSVP to, and the people who run that curator page with them, see your name on their guest list.

If you block someone, your profile, memories, Top Four and the events you are going to are hidden from them while they are signed in. They are not told.

Photos

Photos you upload to your memory posts are stored in our cloud storage and accessible to anyone with the direct URL. Deleting a photo from your profile also removes it from storage.

Photos taken on a phone can contain hidden information such as the location where the photo was taken. We strip that information from every image before storing it.

Your rights

You can edit or delete your profile information at any time from your profile page. You can permanently delete your account from Settings → Danger zone. Deletion removes your profile, badges, memories, uploaded photos, saved and attended events, follows, notification tokens, email subscriptions, and your login itself.

One exception: if you are a curator, the curator page for your events stays on the site as a record of those events, and is unlinked from your personal account. Ask us at the address below if you want it removed too.

We keep your account data for as long as your account exists. Once you delete your account it is removed from Artzee immediately and is not recoverable. A few copies are not removed automatically: our analytics record in PostHog, messages our team received on Telegram, and our email provider's send log. Ask us at the address below and we will delete those too. Two things are kept: ticket purchase records (the name, email and phone given at checkout) stay with the event's community event curator and in our financial records, and signed ambassador agreements and tax forms are kept for as long as the law requires. Anonymous counts, such as how many times an event page was viewed, are not linked to you and are kept indefinitely.

If you have questions about your data, contact us at hello@artzee.live.

Changes

If we materially change this policy, we'll update the date at the top of this page.

Points

Artzee points are a rewards program. You earn them by checking in at events and when a friend you invited checks in at their first event with a verified phone number. There is a monthly limit on the points you can earn from invites. When you check in, your phone sends its location once so we can confirm you are at the event. We do not store that location, only that you checked in. 100 points is worth $1 off an Artzee ticket once paid tickets open. Points have no cash value, cannot be exchanged for money, cannot be sold, gifted or moved to another account, and never change in value. Points lapse after 24 months without activity, counted from the day paid tickets open. Artzee may change how points are earned, and may remove points gained by faking a location or by fake accounts.

Use of the service

Artzee is a platform for discovering and sharing community art events. You must be 18 or older to create an account. You agree to use the app only for lawful purposes and not to misuse, abuse, or attempt to disrupt the service.

Listing events

Artzee is for community event organizers, third spaces, and local artists. If you add an event, or apply to be an Event Curator, you agree that:

• The event brings a community together.
• It is not a touring act's ticketed show, a political event, an event targeting tourists, a bar's regular DJ night, or a business's recurring class.
• Every detail matches the flyer, and the event is really happening on that date.
• The Instagram account you apply with or post from is yours, or you have permission to post for it.

A person reviews every event before it goes on the map, and an event may not be approved. Being an approved Event Curator does not skip that review. We may take down an event, or end a curator's access, if an event does not fit these rules. We record when you agree to these rules.

Your content

You own the photos and content you upload. By uploading content, you grant Artzee a non-exclusive license to store and display it within the app. You are responsible for ensuring you have the right to share any content you post.

Prohibited conduct

• Impersonating another person or entity
• Posting content that is unlawful, harassing, or harmful
• Attempting to access another user's account or data
• Scraping or automating access to the service without permission

Objectionable content and moderation

There is zero tolerance for objectionable content or abusive users on Artzee. Content that is pornographic, hateful, violent, discriminatory, or that harasses or defames another person is not permitted.

You can report any profile or photo from the ⋯ menu on a user's profile, and you can block a user from that same menu to stop seeing them entirely. We review every report and remove violating content and eject the responsible user within 24 hours of the report.

Text messages

If you sign in with your phone number, Artzee sends you a one-time code by text message. That is the only text we send: one message per sign-in or phone number change, never marketing. Message frequency depends on how often you sign in. Message and data rates may apply.

Reply STOP to any message to opt out, or HELP for help. If you opt out, you can still sign in with email, Google or Apple. Your phone number is shared only with Twilio to deliver the code and is never sold or used for marketing.

Disclaimer

Artzee is provided as-is. We make no guarantees about the accuracy of event listings or the continued availability of the service. We are not responsible for events listed on the platform.

Termination

We reserve the right to suspend or delete accounts that violate these terms. You can delete your own account at any time from Settings.

Contact

Questions? Reach us at hello@artzee.live.